Welcome to Rainbow Brush Stroke’s Shipping Policy! We strive to make sure that your art supplies and artwork reach you swiftly, safely, and conveniently.
Shipping Locations
We currently offer shipping within India. For international orders, please contact our customer support at support@rainbowbrushstroke.com, and we’ll do our best to accommodate your request.
Processing Time
Once your order is placed, please allow 1-2 business days for us to prepare and package your items. Custom or made-to-order products may require additional processing time, which will be noted on the product page.
Delivery Times
- Domestic Shipping: 3-7 business days after processing, depending on your location.
- International Shipping: Delivery times may vary based on destination and customs processing.
Please note that delivery times are estimates and may vary during high-demand periods, such as festivals or sales.
Shipping Fees
Shipping fees are calculated at checkout based on your location and the weight of the items in your order. We offer free shipping on orders over ₹2,000 within India.
Tracking
Once your order is shipped, you’ll receive a tracking number via email, allowing you to monitor your order’s progress until it reaches your doorstep.
Damaged or Lost Packages
If your order arrives damaged or becomes lost in transit, please reach out to us at support@rainbowbrushstroke.com within 7 days of delivery. We will work with the courier service to resolve the issue promptly.
Returns & Exchanges
If you’re not fully satisfied with your purchase, please refer to our [Return Policy] https://rainbowbrushstroke.com/refund-and-returns-policy/ to initiate a return or exchange.
Thank you for choosing Rainbow Brush Stroke! We’re honored to be a part of your creative journey.